Before
Distributed information
Customers and documents mainly lived in Windows folders, while operational work moved through site surveys, administration, workshop activity and separate specialist software.
EMPV / Project01
Operating system for job workflows
Job and installation operating system
The information did not move with the job.
A job moved from site survey to office, then workshop and installation. But customers, documents, measurements and operational status did not live in the same place: some were in Windows folders, some in specialist software and some in the people following the work.
What we changedWe turned the job itself into the shared source of work.
System
One job as the shared source
A web platform centralizes customers, measurements, progress, materials, missing actions and assisted automation while keeping human control over external actions.
01 / The problem
The same job existed in several places at once.
The challenge was not to replace every tool. It was to reduce re-entry, informal handoffs and loss of context as the same job moved from field work to office, workshop and installation.
- distributed data and documents
- different roles using different slices of the same job
- specialist software to preserve and understand
- machine integrations to verify before promising
02 / The decision
Build around the process, not around the existing software.
The new platform becomes the shared operational layer. Specialist tools stay where they are useful and are connected only when both technical feasibility and operational value are real.
03 / The system
Field, office and workshop read the same reality.
The core covers customers and jobs, guided measurements, role-specific views, progress and priorities, material status, reminders, checklists and assisted preparation of communications and orders.
04 / What matters to us
Reduce how often information has to be recreated.
This is what we mean by designing around real work: reconstruct the flow first, then decide what to centralize, what to integrate and what should remain a human decision.